Responsible Gaming
at 111jll
At 111jll, we believe that gaming should always be fun, safe, and within your control. Our responsible gaming programme is built around Filipino player wellbeing — with practical tools, clear guidance, and a commitment to keeping gambling a form of entertainment, not a source of harm.
Our Commitment to Safe Play
111jll is one of the Philippines' most trusted online gaming platforms, and with that trust comes a serious responsibility. We know that most Filipinos who enjoy our casino games, sports betting, and bingo do so purely for entertainment — and we want to keep it that way for every single player on our platform.
Problem gambling is a recognised health concern, and 111jll takes an active role in helping players stay in control. We work within the guidelines set by the Philippine Amusement and Gaming Corporation (PAGCOR) and follow best practices aligned with international responsible gaming standards to ensure our platform remains safe, fair, and transparent.
Whether you are playing slots from Manila, betting on PBA games in Cebu, or enjoying live bingo in Davao, 111jll's responsible gaming tools are always available to you — at no cost, no questions asked. Your wellbeing matters more to us than your deposit.
111jll Pledge: We will never pressure you to continue playing. All responsible gaming features — deposit limits, session limits, cooling-off periods, and self-exclusion — are freely accessible from your account settings at any time.
Strictly 21 and Above
Online casino gambling in the Philippines is legally restricted to persons aged 21 years and older, in accordance with PAGCOR regulations and Philippine law. 111jll enforces strict age verification during account registration. Any account found to belong to a person under 21 will be immediately suspended, all data deleted, and any funds held in accordance with applicable law.
If you suspect a minor is attempting to access 111jll, please contact us immediately at [email protected]. We take underage gambling prevention extremely seriously.
Player Protection Tools
111jll gives every Filipino player direct control over their gaming experience. These tools are free, immediate, and designed to keep gambling fun.
Deposit Limits
Set a daily, weekly, or monthly deposit cap on your 111jll account. Once your limit is reached, no further deposits are accepted until the limit period resets — giving you full control over your gambling budget in Philippine Peso (₱).
Session Time Limits
Decide in advance how long you want to play. 111jll's session timer sends you an alert when your chosen time is up, and can automatically log you out — so you never lose track of how long you have been playing.
Loss Limits
Cap the amount you are willing to lose in a given time period. When your net losses reach the limit you set, 111jll will prevent further play until the period expires — helping you stick to your entertainment budget.
Cooling-Off Period
Need a short break? A cooling-off period temporarily blocks access to your 111jll account for a set duration — from 24 hours up to 6 weeks. You choose the length, and the pause begins immediately upon request.
Self-Exclusion
For players who need a longer or permanent break, 111jll offers full self-exclusion. Choose a fixed period of 6 months, 1 year, or 5 years — or request permanent exclusion. During this time, you cannot access your account or create a new one using the same details.
24/7 Support & Referrals
Our support team is available around the clock in English and Filipino via live chat and email. If you or someone you know needs help with problem gambling, we can provide immediate referrals to professional counselling and support organisations in the Philippines.
Warning Signs of Problem Gambling
Problem gambling can affect anyone, regardless of age, income, or background. Being aware of the warning signs is the first step toward getting help. At 111jll, we encourage all Filipino players to check in with themselves regularly and reach out if anything feels off.
Chasing losses — placing more bets to try to win back money you have already lost, even when you know you should stop.
Gambling with money you cannot afford — using funds meant for rent, bills, food, or school fees for your children.
Hiding your gambling — lying to family members or friends about how much time or money you spend on gaming.
Unable to stop — feeling restless or irritable when trying to cut down or stop playing, even when you want to.
Gambling affecting relationships — noticing that gaming is causing tension at home, at work, or among barkada.
Gambling to cope with stress — turning to 111jll or other gaming platforms as a way to escape problems or negative emotions rather than for entertainment.
How to Request Self-Exclusion
Requesting self-exclusion from 111jll is straightforward, free, and takes effect immediately. You do not need to give a reason. Here is how to do it:
Log in to Your 111jll Account
Visit 111jll Login and sign in to your player account as usual.
Go to Responsible Gaming Settings
Navigate to Account Settings and select the Responsible Gaming section to view all available player protection tools.
Select Self-Exclusion
Choose your preferred exclusion duration — 6 months, 1 year, 5 years, or permanent exclusion. Read the confirmation details carefully.
Confirm Your Request
Confirm your self-exclusion. It takes effect immediately. You will receive a confirmation email. During the exclusion period, your account is locked and cannot be reopened.
Contact Support if Needed
If you have trouble accessing your account settings, contact our team via live chat or at [email protected] — our team can process your exclusion request directly.
Important: Once self-exclusion is confirmed, it cannot be reversed before the chosen period expires. During this time, 111jll will also block any attempt to create a new account using the same personal details.
Quick Self-Assessment
Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to use one of 111jll's responsible gaming tools or seek professional support.
Have you ever spent more money on gambling than you planned to, even after telling yourself you would stop?
Have you ever borrowed money — from family, friends, or a loan app — specifically to fund gambling?
Have you missed work, school, or family obligations because of time spent gambling online?
Do you find yourself thinking about gambling frequently throughout the day, even when you are doing something else?
Have you tried to cut back on gambling before but found it difficult or impossible to follow through?
Has gambling ever caused serious conflict or stress in your relationship with your asawa, parents, or kids?
If you answered yes to 2 or more of the above: Please consider using 111jll's self-exclusion or deposit limit tools right away, and reach out for professional support. Contact us at [email protected] — our team can connect you with trained counsellors. You are not alone, and help is available across the Philippines, including in Metro Manila, Cebu, Davao, and Quezon City.
Tips for Healthy Gaming
These simple habits can help every 111jll player keep gambling enjoyable and firmly within their control.
Set a Budget Before You Start
Decide on a fixed entertainment budget in Philippine Peso (₱) before you open 111jll. Treat it the same as spending money on a night out — once it is gone, it is gone. Never fund gambling from your savings or household budget.
Play for Fun, Not for Income
Casino games, slots, and sports betting are forms of entertainment — not a reliable source of income. The house always has a mathematical edge over time. Enjoy the games for the experience, not as a financial strategy.
Take Regular Breaks
Step away from the screen regularly. Set a session time limit in your 111jll account settings, or simply set a phone alarm. Regular breaks help you stay aware of how much time and money you are spending.
Never Chase Your Losses
Losing is a normal part of gambling. If you have reached your loss limit for the day, stop — do not try to win it back. Chasing losses is one of the most common signs of problem gambling and almost always leads to larger losses.
Do Not Play Under the Influence
Avoid gambling when you are drinking, emotionally stressed, or tired. Impaired judgement leads to poor decisions and overspending. Save your 111jll session for when you are relaxed and thinking clearly.
Talk to Someone You Trust
If gambling is starting to feel like a problem, talk to a trusted family member, friend, or colleague. Opening up is not a sign of weakness — it is the smartest move you can make. Professional support is also available 24/7 through 111jll's live chat.
Support & Resources
You are never alone. If you or someone close to you needs help with problem gambling, these resources are available across the Philippines.
PAGCOR
The Philippine Amusement and Gaming Corporation oversees responsible gaming policy in the Philippines. PAGCOR provides guidelines for player protection and maintains a national self-exclusion programme.
NCMH Philippines
The National Center for Mental Health (NCMH) provides crisis intervention and mental health services in the Philippines, including support for behavioural addiction. Crisis Hotline: 1553.
Gamblers Anonymous PH
Gamblers Anonymous Philippines offers free peer support meetings for people struggling with compulsive gambling, with groups active in Metro Manila, Cebu, and other major cities across the Philippines.
111jll Support Team
Our dedicated support team is on hand 24/7 in English and Filipino. Contact us via live chat on the platform or email [email protected] — we can help connect you with the right resources.
Note: 111jll's responsible gaming tools and support referrals are always completely free. We will never discourage a player from using these features. If you need help, please reach out — to us, or to any of the organisations above.
Play Smart. Play Safe. Enjoy 111jll.
111jll is here to give every Filipino player a world-class gaming experience — slots, casino, bingo, and sports betting — with the peace of mind that comes from knowing you are protected every step of the way. Set your limits, play within your means, and enjoy the game.
21+ only. Gambling involves financial risk. Please gamble responsibly. PAGCOR regulated. If gambling stops being fun, use our free self-exclusion tools or contact us 24/7.